Privacy Policy
Last updated: February 2026
Introduction
Storage Units Longview ("we," "our," or "us") respects your privacy and is committed to protecting your personal information. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website or use our storage services.
Information We Collect
We may collect the following types of information:
Personal Information
- Name, address, phone number, and email address
- Government-issued identification for rental verification
- Payment information (credit card, bank account details)
- Emergency contact information
Facility Access Information
- Gate access codes and entry/exit times
- Unit access records
- Security camera footage
Website Usage Information
- IP address, browser type, and device information
- Pages visited and time spent on our website
- Referring website addresses
How We Use Your Information
We use collected information for the following purposes:
- Processing rental agreements and payments
- Providing access to storage facilities
- Communicating about your account, billing, and services
- Maintaining facility security and safety
- Improving our website and services
- Complying with legal obligations
- Preventing fraud and unauthorized access
Information Sharing and Disclosure
We do not sell your personal information. We may share information in these circumstances:
- With service providers who assist in our operations (payment processors, security companies)
- When required by law, court order, or government regulation
- To protect our rights, property, or safety, or that of our customers
- With your consent or at your direction
- In connection with a business transfer, merger, or acquisition
Security Measures
We implement reasonable security measures to protect your information from unauthorized access, alteration, disclosure, or destruction. These include secure servers, encryption of payment information, restricted access to personal data, and regular security assessments. However, no method of transmission over the Internet is 100% secure.
Data Retention
We retain your personal information for as long as necessary to fulfill the purposes outlined in this Privacy Policy, unless a longer retention period is required by law. After termination of your rental agreement, we may retain certain information for legal compliance, dispute resolution, and record-keeping purposes.
Your Rights
You have the right to:
- Access the personal information we hold about you
- Request correction of inaccurate information
- Request deletion of your information (subject to legal requirements)
- Opt out of marketing communications
- Withdraw consent where we rely on consent to process your information
Cookies and Tracking
Our website uses cookies and similar tracking technologies to improve user experience, analyze website traffic, and personalize content. You can control cookie settings through your browser preferences. Note that disabling cookies may limit certain website functionality.
Third-Party Links
Our website may contain links to third-party websites. We are not responsible for the privacy practices of these external sites. We encourage you to read their privacy policies before providing any information.
Children's Privacy
Our services are not directed to individuals under 18 years of age. We do not knowingly collect personal information from children. If you believe we have collected information from a child, please contact us immediately.
Changes to This Policy
We may update this Privacy Policy periodically. Changes will be posted on this page with an updated "Last updated" date. Continued use of our services after changes indicates acceptance of the updated policy.
Contact Us
If you have questions about this Privacy Policy or wish to exercise your rights, contact us: